Humberside Airport has recently been ranked as very good in the Civil Aviation Authority’s latest accessibility report – the highest rating given to any UK airport.
For the fourth successive year, the Kirmington based airport has been rated as “very good” for the way it caters for people with disabilities both visible and invisible.
This summer, a new Aviramp has been added to the airport apron. This is a series of ramps replacing aircraft steps, allowing wheelchair users to remain seated to and from the aircraft door. It is useful too for those whose walking impairments mean that steps are especially difficult.
Humberside is also one of a growing number of airports using sunflower lanyards. Passengers and their families if appropriate, wear these and staff will know to offer and provide appropriate additional assistance to those whose disabilities may not be so obvious. These are particularly useful to people with autism, dementia, visual impairment, or a lack of usual communication skills.
Staff at Humberside Airport are aware that many people have not considered a trip abroad because of concerns about the journey and the processes and environments involved in air travel. For those who think it may assist, the Airport is happy to support pre-planned familiarisation visits.
Deborah Zost, managing director, said: “We are delighted to have received the ‘very good’ rating from the CAA for accessibility and provision for passengers with a disability. It is a reflection of the hard work and dedication of the staff involved in providing this service.
“We want people visiting Humberside Airport to have an excellent, stress-free experience. At the heart of that is enabling access both around the airport and getting to their flights.”
More than 200,000 passengers a year use the North Lincolnshire airport.