Medical Secretary (Central London)

Medical Secretary – Central London

Medical Secretary – Private Healthcare Clinic

On behalf of our client, a well-established private consultant led clinic, we now seek to appoint an experienced Medical Secretary to join the team.

The role is to provide a high-class service to the consultants working with fee paying patients and the delivery of high-quality clinical services.

You will be responsible for communicating by phone and in person, handling enquiries and setting up new or follow up appointments for patients, with appropriate admin, confirmation letters, preparation of clinical lists, booking consulting rooms and liaising with the rest of the team both clinical and support staff.

You will prepare daily clinics liaising with patients, other sites in the group, other healthcare partners, providing the consultant with clinical appointment lists, patient letters, medical reports and imaging requirements.

You will then be on site for each clinic in direct support of the patients and consultants, to meet and greet and to take World Pay payments as appropriate to each patient.

To be the focal point for your consultant and their designated clinics.

Your previous experience and skill set will include:

Minimum 1 years’ experience of working as a medial secretary.

A sensitivity to the private sector and its need for high level customer service is essential.

A commercial acumen that allows you to be sensitive and creative to enhance business strategies and patient services.

You will have superb attention to detail, be punctual and always understand that the customer comes first, and happy customers refer more customers, and the cycle continues.

You will have a flexible attitude to tasks, and a ‘sleeves rolled up / can-do approach’.

In return an attractive package is offered, and the role is based in central London.