SCAM WARNING – Oxfordshire

Oxfordshire residents warned against coronavirus scams.

The County Council’s Trading Standards department has released a warning for Oxforshire residents due to reports of scammers targeting the area.

Scammers have been taking advantage of people’s vulnerability during Covid-19 and are using email, text messages and even doorstep visits, in an attempt to take advantage of their victims.

Speaking out against this behaviour, Oxfordshire County Council’s cabinet member for Community Safety, Judith Heathcoat, says,

“It is hard to believe that some people will look to take advantage of the situation our country is facing, but unfortunately this is a reality.  Where possible, Trading Standards will pursue and tackle these despicable individuals, but preventing people becoming victims in the first place is key.”

Some of the scams that have been reported in Oxforshire are:

  • Selling miracle cures or vaccines for coronavirus.
  • People impersonating healthcare workers, claiming to be offering ‘home-testing’ for coronavirus.
  • Emails offering a refund on council tax, utility bills, or similar.
  • Mobile phone applications that claim to give updates on the virus, but instead they lock your phone and demand a ransom.
  • People offering to do your shopping or collect medication, asking for money upfront and then disappearing.
  • People offering home cleaning services and asking to enter the home.
  • People claiming to be collecting money for charities.

Jody Kerman, Head of Oxfordshire County Council Trading Standards, said:

“Scams come in many different guises so, before taking any action or agreeing to an offer: Stop, ‘take five’, and discuss with a trusted friend or family member.”

When it comes to charity collectors, a simple check online at will be able to see if the charity is registered and, if you are still unsure, simply ask the person to leave their details and come back later.  If they are genuine, this should not be a problem.

Kerman continues:

“The vast majority of people and organisations have the very best of intentions. However, a small number are looking to take advantage of our good nature and charitableness. Have the confidence to put the phone down, delete the text or email, or shut the door.”


Contact information:

  • If you think you have been scammed, report it to Action Fraud0300 123 2040.
  • If you need advice, call Citizens Advice Consumer Helpline0808 223 1133.
  • If you are in immediate danger, contact the police on 999.
  • Contact your bank if you think you have been financially scammed.
  • Age UK runs a telephone support service (for older people and carers): 01865 411288.

Business advice:

  • Scam advice for Businesses here.

Friends Against Scams:

To learn more about different types of scams and how to protect yourself and others, visit and complete the free online training.

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