Web-based service offers mental health support for young people


Web-based service offers mental health support for young people

Kooth is a web-based, confidential support service available to support the wellbeing and resilience of young people in North East Lincolnshire.

The support service provides a safe and secure means of accessing mental health and wellbeing support designed specifically for young people.

It’s anonymous which means users aren’t identified by a name or email so they can feel safe discussing personal things they may not feel comfortable with sharing with peers, carers or family.

Kooth offers young people the opportunity to have a text-based conversation with a qualified counsellor.

Counsellors are available from 12-10 pm on weekdays and 6-10 pm at weekends, every day of the year on a drop-in basis.

Young people can access regular booked online counselling sessions as needed.

Outside counselling hours young people can message the team and get support by the next day.

When students register with Kooth, they will have support available to them now and in the future.

Support can be gained not only through counselling, but articles, forums, and discussion boards.

All content is age appropriate, clinically approved and fully moderated.

To find out more, visit where young people can register and others can find out more about the service.

Other useful resources for young people:

School Nursing Text Service: Local text services to school nurses for students aged 11-19 in NEL – 07507 331620.

Childline: Call them for anything that may be worrying you on 0800 1111 or visit

Young Minds Matter: North East Lincolnshire’s Child and Adolescent Mental Health Services:

Duty Line 01472 626100 – 9am and 5pm – Monday to Friday.

Outside of these hours contact SPA – 256256 option 3.

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