Jess Glynne has apologised for using an “unacceptable” transphobic slur in an interview.
The singer appeared on comedian Mo Gilligan’s podcast last week, and told a story about visiting a transgender strip club.
The punchline of the story was about someone feeling uncomfortable around people in the venue.
Jess wrote on Instagram she is “wholeheartedly sorry” after a clip was posted online and heavily criticised.
“The way it’s such an outdated term being used by someone within the LGBT community is a massive shame,” said one user.
In a statement posted on Instagram, the singer said: “I want to address my appearance on the @mothecomedian podcast, when a story I told caused massive and righteous offence.
Since the weekend, the short video has been doing the rounds on social media, with many critics – including Drag Race UK’s Sister Sister, who performed to a Jess Glynne song prior to her elimination – calling out the Brit Award-winning star.
Many have taken to social media including celebrities highlighting their concerns.
Former X Factor contestant Cher Lloyd tweeted: “There’s absolutely no excuse for transphobic slurs.”
Others were also critical of Gilligan, with one Twitter user saying: “The man just laughing is even more problematic.”
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