New online health portal launched for North East Lincolnshire residents

New online health portal launched for North East Lincolnshire residents

A new web portal has been launched for people in North East Lincolnshire in a response to residents’ concerns on the health and social care in the area, branding it “confusing”.

Local residents told North East Lincolnshire Council that they often only seek medical help when they are in a crisis, instead of planning ahead and tackling health concerns at the first possible stage.

The new website offers up-to-date resources and reliable information and advice for people who want to take steps to improve their health and wellbeing.

The online health portal also helps people to seek support for health conditions and everyday living.

A statement from North East Lincolnshire Council reads: “Livewell is a bright, accessible website that aims to make it easy for people to find the advice, information and support they need without going around the houses.

“There is also information on what to do if you are concerned about someone else’s wellbeing, interactive sections on living with dementia or a sensory impairment and a link into the new social prescribing portal for North East Lincolnshire, which puts people in touch with practical support to help them overcome emotional or social difficulties that have come about as a result of health conditions.”

“The website has clear sections to browse if you know what you want and a unique self-assessment tool to guide you through a wealth of useful advice and information if you are not sure what support or help you might need.

“The self-assessment points users to key advice for topics such as health conditions, financial and legal issues, the home/surrounding environment, and any other scenarios where people may start to need help. It also gives clear direction on how to get further support if needed and who to talk to for further advice.

“Livewell also links to Simply Connect, a directory of services and activities delivered in the community by a wide variety of organisations and voluntary and community groups. This replaces the old Services4Me website.

“North East Lincolnshire Council worked with the NHS, local health and care providers, the voluntary sector and with members of the public to create this easy-to-use single point of information which contains the information that people need to stay well.”

You can visit the new online health portal on

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