By Changes to bus pass service in North East Lincolnshire coming into force next week
Residents who need a new or replacement bus pass can now pick them up from Age UK in Grimsby, or by using a new online platform from Monday 21 June, as changes to the bus pass service in North East Lincolnshire come into force.
From Friday 18 June, bus passes will stop being issued from Grimsby Library or Centre4.
Age UK Cleethorpes will continue with the existing arrangements, and people can still order their passes on an appointment-only basis at Immingham Civic Centre Community Hub.
The bus pass delivery partner has been renewed to Age UK as the council’s main partner in the delivery of bus passes to local residents.
Councillor Stewart Swinburn, portfolio holder for environment and transport, said: “I would like to thank Centre4 and Lincs Inspire, our previous delivery partners, for their work and support with the bus pass service. I also welcome the news of our new service provider, Age UK, and the online platform.
“Concessionary passes provide a lifeline, helping to support many people in getting around the area and they are an affordable option of sustainable transport to our local communities.
“The launch of an online platform is in line with our digital transformation and was the natural next step in the development of this service for our residents.”
An Age UK spokesperson added: “We at Age UK NE Lincs are delighted to offer this service to the residents of N E Lincs.”
An appointment-only system will be in place for applications at Age UK Grimsby and Age UK Cleethorpes. To book an appointment, call 01472 344976 and select option 1.
Immingham Civic Centre Community Hub will be continuing with the service and local residents can order their passes on an appointment-only basis. To book an appointment, call 01469 727272.
Residents will need to provide a passport photograph. The photograph will then be sent to Age UK who will process the application and post the bus pass to the resident once processed.
To access the online portal, visit this website.
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