Patients praise Northern Lincolnshire maternity services
Patients who received care from Northern Lincolnshire’s maternity services have highly praised the staff working on site in 2021.
A survey of women who used the services indicated that they received ‘a high standard of care before, during and after labour’, the Northern Lincolnshire and Goole NHS Foundation Trust (NLaG) revealed.
The National Maternity Survey was reportedly completed by women who received care at either Grimsby’s Diana, Princess of Wales Hospital or Scunthorpe General Hospital, as well as members of the local community.
The maternity services survey asked 295 women questions regarding antenatal care, care during labour and birth, as well as post-natal care.
According to the trust, 30 of the survey’s core 52 questions received rating over 90 percent.
During labour and birth at the maternity services, the results from respondents showed that 95 percent of them were treated with respect and dignity.
95 percent of patients also had confidence and trust in the staff.
95 percent of respondents felt like they were involved enough in decisions about their care.
95 percent also felt like they were treated with both kindness and understanding.
98 percent of the women reportedly found that the midwives working for the maternity services took their personal circumstances into account when they were giving them advice.
96 percent of the respondents felt confident that they were given enough information before induction and 94 percent felt that they were provided with enough information whilst in hospital after birth.
Lastly, 91 percent of the women said that they were provided with relevant information about feeding their babies from the maternity services in Northern Lincolnshire.
Ellie Monkhouse, Chief Nurse for the trust, said: “Each year, our maternity teams support around 3,800 births, as well as antenatal and postnatal care.
“Our priority is the safety of women and their babies by providing them with the best birthing experience possible.
“The survey was open during early 2021 and, despite our patients providing their feedback during the height of the pandemic when challenging national COVID-19 restrictions were in place, we’re really proud of the results we’ve received.”
Speaking further on their maternity services, Ellie added: “We are always looking at how we can build on and improve the experience our patients have with us, which is why we don’t just rely on the annual national survey for feedback but routinely ask for thoughts and experiences to be shared.
“We also work closely with our local Maternity Voices Partnership to gain a wider understanding of what matters most to women and families.
“From the survey results, we’ve identified six key areas for improvement.
“This includes providing more choice for women on where they can have their baby, supporting women with their physical recovery after the birth and instilling even more confidence and trust in our staff.”
(Image: Northern Lincolnshire and Goole NHS Foundation Trust)