By Haven respond after Adventure Park backlash
Haven, the company which runs Thorpe Park in Cleethorpes, has responded following backlash from caravan owners amid an ongoing development scheme.
Organisers announced plans to construct the new Adventure Park on site last year.
The development is set to be completed this summer and is set to include a number of new attractions.
But owners at the park say they have not been consulted over the project, despite being charged for it.
Speaking via Facebook, one caravan owner wrote: “We should have been told this was extra on our fees. Ground rent has also gone up with development fees paid by the caravan owners.”
“You haven’t consulted with owners,” added another.
“You only shared this info just now, yet you have charged us for this development on our bills.
“Fees have gone up to pay for a building site, which will only be ready for the paying guests, not owners.”
We contacted Haven for a statement.
The organisation claimed that a large proportion of the costs would be covered by increased revenue brought in through the upgrade.
A spokesperson said: “Each year Haven invests heavily in its park infrastructure and some parks are selected for major development.
“In the case of Thorpe Park, the investment costs are covered proportionately by Haven investment, increased revenue brought in through the upgrade, and some through site fees.
“We have spread the cost over the number of years that the new development will be useable, the facilities serve every holiday home and the site fee increase has been proportionate and modest in comparison to the magnitude of the major development.”
Haven denied claims that they had not consulted owners.
Speaking to Gi Grimsby News, a spokesperson added: “the license agreement for owners has clear information regarding the increase of site fees and we have consulted with owners directly on this matter.”
Updates to follow.
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